Monday, March 23, 2009

A Presidential Slip

My daughter participates in a disability bowling league every Saturday morning. It’s probably the #1 thing she looks forward to during the week. Her presents at Christmas last year were her own bowling ball, shoes and bag.

I don’t know if she ever breaks 100 but she sure has fun. Thus, President Obama’s comment about “Special Olympics bowling” last week really hit home.

I’m not quite sure what to think about what he said. (I’m also not quite sure what to think about the President of the United States going on the Tonight Show!)

On one hand, when you are as overly scrutinized as he is, it is easy to make a blunder. His staff caught it during the taping and had an apology out before the show even aired!

On the other hand, the verbal “slips” that we make in public are often things that we may easily say – and believe -- in private.

Like the President, I grew up playing basketball and have played my entire life. I was an all-star, leading scorer, played Division I ball in college, but I learned more about life from basketball after I started coaching in a youth league. My daughter played in the Santa Monica YWCA basketball league and was on a team of nine-year-olds.. I was the coach. Erika usually had trouble catching the ball and would either fumble it out of bounds or get called for traveling. But one time, our top player, Stacy, got a pass from Erika and scored a lay-up. While running down to play defense, Stacy ran over to Erika and gave her a high-five to thank her for the pass. The audience knew Erika well and erupted in cheers to acknowledge the assist.

When I repeat that story, I add, “It took me to the age of 35 and a group of 9-year-old girls to show me the real meaning of basketball.”

Maybe President Obama hasn’t had the honor of having an Erika in his life, or seeing such an important play as Erika’s pass to Stacy. I have no doubt that President Obama has the best interests of the disabled in mind when he looks at policies, sets policy, etc.

Maybe this was a fortunate “slip” as it has increased awareness about the disabled and I’m sure we’ll be seeing a lot more on the subject. I understand some Special Olympians will be visiting the White House.

Now the challenge will be to keep the agenda for the disabled front and center, as there are many issues even more important than their bowling scores, such as employment opportunities, services, access to health care (including mental health services), etc. From the experiences of raising my daughter, I think that discrimination against the “differently abled” is the most prevalent discrimination we have. I also see it in my travels around the world. It by far surpasses most of the issues that get far more press. We may end up owing President Obama a thank you for bringing this to light by an “innocent”, yet no less demeaning, comment.

Tuesday, March 10, 2009

WIEF PRESENTATION

Here are highlights of my presentation:

The number of women-owned enterprises is now growing faster than the economy at large in many countries around the world. Women-owned firms comprise more than one quarter of businesses and are starting up in every industry sector. International trade offers new markets and new opportunities for businesses that can’t be ignored in this global environment.

With the cost in money, time and physical wear and tear of travel, communication and work projects will heavily depend on technology. This technology will need to address ways to find each other, get acquainted and build trust and actually carry out business.

However, these advancing technologies can not completely cut out personal interaction, especially for women who insert a lot of intuition and relationship-building into their business decisions. These factors are also more important in other cultures than they are in the U.S. culture, thus, technology will not take place of all face to face interaction, and using video on the internet will become standard operating procedure.

Women business owners, already good at collaboration, will find alliances to be of significant strategic advantage. A joint alliance, or teaming up, can provide an ideal and unique alternative – to team up through a contractual agreement to provide services, yet stay independently owned and operated. Joining forces with the right partner in another country or continent can leverage power and increase financial stability, helping a small company to effectively compete in today's ever-changing marketplace. The rewards can include personal and professional growth, immediately strengthening and growing your visibility and marketing efforts, and expanding your eyes and ears out in the business arena.

Associations, organizations and technology sites that give women in business an opportunity to easily connect and build relationships will be key in the expansion of accessing international markets. (Such as www.connected-women.com) Although a social context is important for women to get to know each other and build a level of trust and respect, these entities will need to go beyond social events and business matchmaking. Women in business will demand more from these entities than gathering business cards, attending gala dinners and passing out awards.

It will be key for women to share resources and best practices and expand their networking arena to work together in important areas that impact women overall, such as policy, access to capital, communications, project management and leadership. Forums will need to be provided for education, discussion and carrying out work projects.

For example, training of even the most well-off and successful entrepreneurs in public relations and communication areas is vital. By combining leadership and communication training, women business owners can discover how the two go hand in hand and become skilled at using communications in a strategic manner. Women are historically reluctant to “toot their own horn” and share their triumphs, successes and inherent knowledge.

Government agencies worldwide, and in the United States, have historically focused their programs, trainings, funding and all forms of assistance at exporters of products, particularly manufacturing. Programs, trainings, financing, trade missions and other forms of assistance will need to focus more on women business owners, and even more specifically, service businesses. By reaching out to these specific sectors, governments should see exponential growth in export.

Friday, March 6, 2009

ANECDOTES FROM WIEF IN INDONESIA

My computer’s auto-correct feature keeps changing WIEF to WIFE. I did not catch that on my hand-out. So the headline on my hand-out was

Presented at WIFE Businesswomen Forum, March 1, 2009

A Freudian slip, to say the least…..

*********

The night before the Forum, I had dinner with Deb Leary, President of the British Association of Women Entrepreneurs. Amongst other important topics, we were discussing our hairdressers. She pays 250 pounds to have her hair cut and colored in London, whereas I just paid $165 in Arizona. The next day, when Dr. Mohamad said at the Forum, “We need to be seen as more than just women who wear scarves,” I tried to make a joke that I’m not sure came across well. I said, “Yes, we were discussing the high cost of hair care last night so we might all switch to wearing scarves on our heads.” Dr. Mohamad quickly said, “Oh, we still spend a great deal of money on our hair, too.”

******

When you think of spike heels (probably four-inches) strappy red sandals, do you think of:

1) Heidi Klum on the runway

2) What a Muslim woman wears under her long dress

3) Julia Robert’s favorite shoe in “Pretty Woman”

4) A holiday shoe—for Christmas or Valentine’s Day

I think very few people would select #2 as the right answer. Rina Fahmi Idris, Chairwoman of the Indonesian Business Women Association, wore the greatest shoes under her long dress during the Businesswomen’s Forum. Yep, they were strappy red sandals with spike heels. At lunch on the second day, I asked her if she was wearing her red shoes again. She said, “No, I just have slippers on today.” When she got up to leave, I saw her beautiful brown sandals which “only” had a two-inch heel.

*****

The liaison officer’s job was to assist us in any way we needed and other than sleeping, Citra and I were together from the moment I arrived at the Jakarta Airport on February 28 until I left on March 3. And I mean together—I told her she did NOT need to go into the Ladies Room with me!

****

I was the only speaker at the Forum from the United States, but less than two weeks earlier, our U.S. Secretary of State Hillary Clinton was in Indonesia. When my 86-year-old mother commented to me that she saw this on the news, and it was the same place where I would be going, I said, “Yes mom, Hillary is doing the advance work for me.”

*****

One of the stats I gave in my talk is that research from the U.S. Chamber of Commerce shows that 96 percent of the world’s consumers live outside the United States. Therefore it is vital that we look beyond our borders to do business. Further research by the U.S. Chamber of Commerce showed that women business owners who engage in international trade grew at a rate of 57 percent while those without international business grow at less than half that rate.



In contrast, another speaker said that, “The rest of the world can no longer depend on the 250 million US consumers. We must all become consumers for the good of the world’s economy.”

******

I may have been the only speaker who did NOT mention President Barack Obama. The excitement and the new optimism about the United States were apparent and I was proud in so many ways of my new government. It was as if I was the kid in a classroom, being showered with praise instead of scorn. The mood about the U.S. has definitely changed from my previous trips overseas during the past five years. I felt like I was being embraced again, instead of being held at arm’s length.

Thursday, March 5, 2009

Greetings from Jakarta, Indonesia


I had the honor of participating in the Businesswomen’s Forum of the 5th Annual World Islamic Economic Forum (WIEF) on March 1 in Jakarta, Indonesia. There were women participating from many Asian countries, as well as Uganda, Kenya, UK, Pakistan, Egypt and Holland. I was the only attendee from the United States. The title of the day event was “Women Entrepreneurs: The Driving Force Towards a Stronger Future.”

We have set up a forum at http://www.connected-women.com/ to continue our discussions, and anyone that wants to join in is most welcome. The goal of the WIEF Businesswomen’s Forum was “not to talk too much about challenges but move forward in working together” said Dato’ Dr. Norraesah Mohamad, Chair of the WIEF Businesswomen Network. “We want to look beyond national borders and create serious and workable ventures together.”

I was quite excited about attending the event, and in talking about it with friends and colleagues in the U.S., most people would say, “Islamic women and economics? Isn’t that an oxymoron?”

Unfortunately, we are buying into the stereotypes we see in the media. Not only are terrorists a fringe group of Muslims, but so are Muslims that constrain women and their role in the family and the economy. The women I met at this conference are dynamic, educated, driven, strong, powerful, committed and about every other positive adjective you can think of to describe business women.

I met a woman from Malaysia whose company had revenues last year of $3.9 billion. I verified that with her, because it was hard to believe—of any woman or company! Her company builds and maintains highways in Malaysia, which recently privatized its road system.

I had a terrific talk with another public relations consultant from Indonesia. Mercedes Benz is one of her clients. We plan to stay in touch and continue to share stories.

We are all hoping to find ways for the associations to which we belong—such as the NAWBO and WIPP; the Indonesian, Egypt, Pakistan and Malaysian women business associations; and the Islamic and Ugandan Chambers of Commerces—to fully work together and stand united by sharing resources and ideas. And maybe, most importantly as a first step, to help break down barriers and stereotypes.

When I pursued this a bit further with Attiya Nawazish Ali, Assistant Secretary General for Coordination of the Islamic Chamber of Commerce and Industry, she said their biggest need now (from US women business owners) is the sharing of resources and knowledge. “There is not a lot of interest or need now in doing business in the United States. We have such a big network that we can do business amongst ourselves first, while we learn.”

Ayesha Zaheer, Director of Zaheer Ahiekh Architects and Engineers in Pakistan, implored that women and the associations work together for another reason. “It is the women who will find peace in the world.”

Each conference speaker had a “liaison officer” that we dubbed “our shadow.” Citra Harshari was my liaison. She just graduated from a University in Australia in business and finance and is looking for her first professional job. I will write more about the great experience of working with her in a later post.

To illustrate that the stereotypes go both ways, Citra said she was very nervous about meeting me. I am the first American that she has met and she thought I would be arrogant, because that is how we are portrayed in the media.

But we departed almost tearfully after our three days together, we have already connected on Facebook, and I look forward to mentoring her in the future and continuing this new relationship. I am glad I was able to break through another stereotype.

Wednesday, December 10, 2008

KENYA STORIES

December 9, 2008

A couple of stories came up, and observations, that I was not able to fit in along the way so I thought I would share them now.

At the WBF training, a lawyer who was giving information on the legalities of starting up a business, opened his talks with a story about his sister. He and his sister were in the same class in school. They were both good students but his sister always was a bit ahead of him. About the age of 12, both of them had to start doing a lot more work at home. His sister had to help with the other children, the dishes, the cleaning and the cooking. He had to help herd the cows.

When you herd the cows, you can take a book with you and read, and do some homework. You can not have a book in your hand and bathe a child, or cook the rice, or do the dishes. Consequently, when they completed school, he was at the A level and she was at C-. He said this was entirely because of the difference—and intensity—of their work at home. It was a very telling illustration of how girls are so often side-tracked by the “girl” duties at home.

Two years ago when I came to Kenya my friend Eva gave me a Kenyan name—Njoki, which means “one who comes back.” This has been a great source of pride and amusement for both the Kenyans and myself. I found the same reactions—pride and amusement—when I was in Kenya in August of 2007, and when I met officials at the Kenyan Embassy in Washington D.C. in May 2008.

However, this trip I found a somewhat different reaction. At least five times during the week after I introduced myself as Njoki, I had the person ask me, “Are you a Kikuyu?”

The post-election violence the end of last year and early this year was predominantly between the Kikuyus and Luos. Both were represented by a leader in the close election. Tensions were high and erupted into unspeakable acts of violence for 1-2 months in some areas.

It’s pretty obvious that I am not a Kikuyu. Yet some people were seemed so taken aback by my name. When I would laugh and say, “No,” they would ask if a Kikuyu gave me the name. I would just respond, “A friend that lives here gave me the name because she knows I love Kenya and I always come back!”

I questioned the last person who said it to me, a young gentleman who works for KLM at the airport. I said to him, “I was never asked this on my trips before the election, but now since the violence, I am have been asked at least five times on this trip. Isn’t that sad?” And he replied—talking about himself as much as the others, “This is why we as Kenyans do not move forward. We are stuck in the past instead of looking at the future. Yes, I should not have asked that.” He called me Njoki for the rest of our transaction—and did not charge me for my overweight luggage!

The first time it came up was from one of the girls we were training. When I said my Kenyan name is Njoki, she took a step back and asked if I was Kikuyu. When I said no, she asked if a Kikuyu person gave me that name. Then she went to the other side of the room and sat alone. She was clearly troubled. I alerted the other trainers about our interaction—her concern that I had a Kikuyu name.

The Kenyan adults in the training were surprised. Were the young people, who grew up side by side with people from different tribes, different villages, different backgrounds, starting to soak in some of the prejudices of the adults?

This young woman became one of the most engaged trainees and definitely one of the best communicators. The last day, as our three vans converged at a meeting point to go to the corporate launch, she jumped out of her van and came to sit in the van by me. I decided to light-heartedly tease her—that I knew she did not like me at first because of my Kikuyu name. She tried to shrug it off, but I wouldn’t let her. I said to her, “I knew it bothered you and I am so proud of you now for overcoming it.” She grinned and nodded her head.

Raychelle, who handled the logistics for our training, had seen that interaction during the informal introductions. She said she was pleasantly surprised that I picked up on the girl’s comment and body language so quickly. “I knew from that point that the training would go well and the girls were in good hands,” she said.

Yes, Njoki is appropriate. I was going back to Kenya in March for the KAWBO conference, which has now been moved back to May. I had already lined some other things up for March, so I’m thinking—maybe I need to go in both March and May….


Tuesday, December 9, 2008

HIV FREE GENERATION

HIV FREE GENERATION
The launch on December 5, 2008
It was the corporate launch of the Partnership for an HIV FREE GENERATION initiative in Kenya. (www.HIVFreeGeneration.com) The day started with the Roundtable—what we have been preparing for all week. The eight girls mentioned above, plus two more that joined us the last day, had 2-3 minutes to tell their story. Those in attendance were the U.S. Ambassador to Kenya Michael Ranneberger, Buck Buckingham, head of PEPFAR (President’s Emergency Plan for AIDS Relief), Ian Kirumba, head of the HIV Free Generation initiative in Kenya, and representatives of other corporate partners (such as Warner Bros. and Coca-Cola) and other NGOs.

The girls were so excited ahead of time and their energy was quite high. I could tell they were nervous, but also positively excited. We were there at least an hour before they had to speak, so we had time to kill. We kept them busy talking, laughing, taking pictures…anything but obsessing about their presentations.

They were amazing. Just amazing. The adrenaline of the day, the event, hit them and it was a positive influence. They talked loudly (on the first day of training you could barely hear half of them speak, they were so soft…), slowly, clearly, concisely and with conviction. Everything we could have hoped for and more. The question and answer period with the Ambassador was illuminating. His questions were targeted and so were the girls’ answers. And they were eager to respond to his questions—with multiple girls raising their hands to answer.

Then we went outside for the big ceremony with hundreds of people and dignitaries in attendance. The Ambassador spent the first part of his speech talking about the girls, how he was so impressed, how much he had learned, and how he could never pass on the message of the importance of an HIV Free Generation as well as the girls. They were sitting in the front row and deservedly beaming from the praise.

(We were told later by one of the NGO representatives that Ambassador Ranneberger does not get much opportunity for this type of one-on-one meetings with the Kenyan people and he does not easily give praise—so his remarks were especially sincere).

Our two 12-year-olds, Cynthia and Annie (who became super close friends during the training), spoke from the podium. They each added even more to their presentations. Instead of freezing in front of the big crowd, they responded to their task and WOW-ed everyone. Cynthia even said, “As a leader, if you take the elevator up, you have to send it back down so other people can take the elevator up, too.” That was a quote that Eva used during training which comes from the NBA star Dikembe Motumbo, who is originally from the DRC.

It shows that these girls were a sponge. Eager to be given a chance, the opportunity to not only lead—they were already leaders before they came to the training—but to learn how
to spread the word and affect more and more girls in their communities. It’s what “The Girl Effect” program from the Nike Foundation is all about—if you change a girl’s life, you change the family’s life, and the community’s life—and then the world. You make history.

The event was held at the AmericaShare/Micato Safaris youth center in Mukurukwa Njenga, one of Nairobi’s “informal residential settlements”. You had to drive through the entire slum to get to it. What a brilliant choice for location. This made much more sense than a hotel ballroom. The journey in made it very clear the work that needs to be done—and how important and vital it is.

Cecilia came up to me afterwards and asked if I knew where the Ambassador went because she wanted to give him one of her scarves. We found him just as he was getting into his vehicle to leave. He got back out and Cynthia presented him with a scarf and they took pictures. What a savvy businesswoman she is!

We then held a celebratory lunch at a Nairobi restaurant that is woman-owned. Dr. Auma Obama joined us, as well as one of Kenya’s most popular singers, Nyoto. The girls were honored and excited about the special guests. We presented them with Nike Foundation posters, certificates of completion for the training, and my PR Works book.

Nyoto has a great story to share. She was house help before she got her singing break. So she comes from the same place where the girls are now and shows them the positive results of having a vision and working towards that dream. She told the girls her story in Swahili. I asked the girls to tell her about The Girl Effect in Swahili. They had a great interchange.

Nyoto told me afterwards that she hopes we can keep in touch and I can help her bring her music to America.

It was difficult to say good-bye. I hope the girls keep in touch with me, but I know its not necessarily easy. They do not have easy access to computers. We had thought about getting each girl one of Nyoto’s CDs, and then realized they probably would not have a way to play it. Reality hits—so different from the world we know, in such a simple way.

The training definitely served its purpose. The leadership training offered by Phyllis and Eva gave them the confidence, self-esteem and knowledge that THEY ARE LEADERS. I helped them learn how to effectively assemble and communicate their stories. On the first day of training, Cynthia was too embarrassed that she was an orphan and did not want to talk about it. Now she talks about it as another piece of her background, not one that necessarily needs to define her.

Our motto was CHEERS NOT TEARS. These stories are so moving and touching that they do bring tears to people. But we hoped the end result would not be that people sat there and cried, but that people jumped up and applauded and cheered the girls on. Responded in appreciation and awe for who they are on the INSIDE and how they share themselves with others to make it a better community, a better world.

Mission accomplished. What a great day!

Monday, December 8, 2008

LEAVING KENYA

December 7, 2008

The training is over, the event is over, and I’m on my way home. What a rewarding trip this was. I was hired to impart my wisdom and experience to girls and young women and I feel like I am coming home with so much more than I could ever possibly give.

I would say the overall theme of this trip was “Pay It Forward.” That started with the slogan of the Women Mentorship Walk on November 29. It was highlighted throughout my time in Kenya and it is so true.

I bought from five suppliers for Up from the Dust—including two of the young women I trained. For both of them, it is their first sale to America, the first sale outside of Kenya. They are now global.

The other two new organizations help either specifically rural women or women with HIV and AIDS. They have new, unique products and the wealth is being spread. I’m excited to see the reaction.

I had my hair braided by Cynthia and her Aunt Josey. Cynthia was one of the two 12-year-olds in the training. She was orphaned two years ago and lives with her Aunt, who has a hair salon in one of the slums. They came to my hotel room and it took them 7 hours to do the braiding. I paid them almost double what they asked for in compensation. It was an added bonus just to spend the time with them. Josey is having trouble coming up with the money for Cynthia’s school fees. Cynthia has been the first in her class since she started Level 1 (she is now Level 8). What a loss it would be to society if Cynthia could not continue in school and pursue her dreams.

I made new business partnerships for future business in Kenya, which will be exciting benefit to both myself and my new partners. I hooked several women up with other women from the United States where I think there may be good synergies and good business. Pay it forward.

I donated medical supplies to Dr. Obama of CARE International. And two books written by my friend Joan Bourque to school libraries. Pay it forward.

I went to an African Art Gallery that a woman owns who was the WBF training on Nov. 28. I bought some wonderful that I may want to include in Up from the Dust in the future. In the meantime, I’ll be wearing them and enjoying them myself! Pay it forward.

THANK YOU to Vital Voices for giving me this experience. THANK YOU to the girls for letting me into your lives. THANK YOU to my co-trainers, Phyllis and Eva. THANK YOU to the Nike Foundation for focusing on the girls and carrying through with the funding for these great programs. THANK YOU to Nyokabi for the mentor walk. THANK YOU to Raychelle for trusting me as a new business partner and immediately setting up a government appointment so we can move forward. THANK YOU to Eva for sharing your church and your family with me. THANK YOU to all the Kenyans who make this a special “second home” to me!

There are more stories to tell. Small, but significant. I’ll keep them coming for the next week. Hope you enjoy them.

P.S. Mark your calendars for May 20-23, 2009, (dates changed from March) when the Kenya Association of Women Business Owners will be hosting an international conference and presenting the first ATHENA International Leadership Awards in Africa!